Every new home we build is covered by BC’s mandatory 2-5-10 home warranty. It is third party insurance required under the Homeowner Protection Act, not a promise from us, which means the coverage stands whether or not we are still in business. Our warranty is provided through Pacific Home Warranty, a HUB International company.
Why Choose a Home Warranty Builder Vancouver?
2 Years, Materials and Labour
Defects in the materials and workmanship of the build. The first 12 months cover the home as a whole. The full 24 months cover the major systems, meaning electrical, plumbing, heating, ventilation and air conditioning, plus exterior cladding, caulking, windows and doors.
5 Years, Building Envelope
Defects in the building envelope, including unintended water penetration. On the coast this is the tier that matters most. It is the coverage that came out of the leaky condo crisis, and in a climate like the North Shore it is the one you are most likely to use.
10 Years, Structure
Structural defects. Failure of a load bearing part of the home, or damage serious enough to affect its load bearing function or make the home unsafe to live in.
What It Does Not Cover
Defects in the building envelope, including unintended water penetration. On the coast this is the tier that matters most. It is the coverage that came out of the leaky condo crisis, and in a climate like the North Shore it is the one you are most likely to use.
When the Clock Starts
Coverage begins on the date of first occupancy or the date legal title transfers to the first owner, whichever comes first. That date is day zero for all three periods, so keep it in your project file.
The warranty travels with the home. If you sell inside the coverage period, the next owner inherits whatever is left.
When the Clock Starts
Coverage begins on the date of first occupancy or the date legal title transfers to the first owner, whichever comes first. That date is day zero for all three periods, so keep it in your project file.
The warranty travels with the home. If you sell inside the coverage period, the next owner inherits whatever is left.
How to Make a Claim
- Document it. Photos, dates, and a note on whether the issue is getting worse. Check the date.
- Confirm which coverage period applies and how much time is left. Give written notice to Pacific
- Home Warranty within the period. Send us a copy and we will help you work through it.
Coverage limits are set out in your policy documents. If a warranty provider ever stops operating, BC Housing backs the coverage.
When the Clock Starts
